Terms & Condition

Last updated: September 17, 2026

Welcome to Wafa Furniture. These Terms and Conditions govern your access to and use of the Wafa Furniture website and the purchase of furniture products and related services offered through our platform.

Wafa Furniture provides furniture products for homes, offices, seating areas, and other residential or commercial spaces. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Customers are advised to review these Terms and Conditions carefully before browsing our website, submitting an enquiry, or placing an order. If you do not agree with any part of these Terms and Conditions, please discontinue using our website and services.

These Terms and Conditions may be updated from time to time to reflect changes in our products, services, business practices, or other requirements. Any updated version will be published on our website.

If you have any questions or require clarification regarding these Terms and Conditions, please visit our Contact Us page.

Product Information, Orders and Use of Information

Wafa Furniture makes reasonable efforts to ensure that product names, descriptions, images, dimensions, materials, specifications, prices, and other information displayed on the website are accurate and up to date. However, actual product colors, textures, finishes, and appearance may vary slightly due to lighting, photography, display settings, manufacturing variations, or other factors.

Customers are responsible for reviewing product details before placing an order. We may collect and use information provided by customers as necessary to process orders, arrange delivery, provide customer support, respond to enquiries, and improve our services.

  1. Personal information such as name, phone number, email address, billing address, and delivery address.
  2. Product and order information, including selected furniture, quantity, specifications, and order details.
  3. Transaction and payment-related information required to process purchases through authorized payment providers.
  4. Website usage and technical information that may help us improve website functionality and performance.
  5. Customer communications, enquiries, feedback, reviews, and service requests.
  6. Delivery and logistics information necessary to arrange and complete product delivery.
  7. Other information voluntarily provided by customers when using our website or services.

Orders, Payments, Delivery and Customer Responsibilities

Customers are responsible for providing accurate and complete information when placing an order or submitting an enquiry. Orders may be subject to product availability, confirmation, payment requirements, and other applicable conditions.

Product prices, availability, promotions, specifications, and delivery charges may change from time to time. The applicable price and charges will be communicated during the ordering or purchase process.

Wafa Furniture takes reasonable steps to process orders and arrange delivery as agreed with customers. Delivery times may vary depending on product availability, order size, delivery location, transportation arrangements, and circumstances beyond our reasonable control.

Customers should inspect furniture products when they are delivered and promptly notify Wafa Furniture if they identify any visible damage, missing items, or other issues with their order.

  1. Customers must provide accurate contact, billing, and delivery information.
  2. Customers should carefully review product dimensions, specifications, quantity, materials, and other relevant information before confirming an order.
  3. Orders are subject to product availability and confirmation by Wafa Furniture.
  4. Customers must complete payment according to the payment method and terms applicable to their order.
  5. Delivery dates and times are estimates and may change due to logistical or other unforeseen circumstances.
  6. Customers should ensure that the delivery location is accessible and suitable for receiving the ordered furniture.
  7. Customers should inspect products upon delivery and report any visible damage or discrepancies as soon as reasonably possible.
  8. Furniture must be used for its intended purpose and maintained according to any applicable product care or usage instructions.
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